Sammi Cheng's concert ticketing issues cause displeasure

Sammi Cheng's concert ticketing issues cause displeasure

13 Aug – It has been five years since Sammi opened her last world tour and fans have been highly anticipating her upcoming year-end show, the 2014 "Touch Mi" Concert.

However, the excitement was quickly dampened when the server for the online credit card priority booking service for Sammi's seven shows froze, while the hotline phone booking system was also delayed due to the sheer amount of demands.

Several fans complained that they tried to get through the ticketing system the whole day to no avail, while some said that they had to wait two hours on the phone before they eventually succeeded.

The ticketing issue reportedly has also sparked the emergence of ticket scalpers who are selling the tickets at a higher price. Several fans complained that these scalpers are taking advantage of desperate fans by hiking the original price from HKD 680 (approximately USD 88) to a whopping HKD 1,700 (USD 219).

In response to the booking issue, Sammi's manager Guo Qihua acknowledged the situation and said that while the priority credit card payment system is almost sold out, the tickets are still officially on sale.

On the subject of ticket scalpers, Guo said, "I hope that fans would be patient and not resort to buying from these scalpers."

Meanwhile, Sammi thanked her fans for the encouragement and promised to work hard and give her very best at the concert.

Sammi Cheng's "Touch Mi" concert will be held at the Hong Kong Coliseum from 20 to 31 December.